1. When can I expect my Always Full bowl to ship? 
Orders are now open, and ship within 3 weeks of ordering.

2. What if I don’t like it or it breaks?
No worries - we’ve got your back with a 30-day money-back guarantee, so you can try Always Full risk-free. Plus, every bowl comes with a 1-year warranty that covers any defects or issues, and extended coverage is available with our optional mobile app subscription.

3. My question isn’t addressed here. How can I find more information?
You can email us at hello@alwaysfull.com and our team will get back to you as soon as we can!

1. Which size bowl should I get?
Choose the 7” bowl for cats and small dogs. If you have a medium to large dog, go with the 9” bowl to ensure they have enough room to drink comfortably.

2. Is it easy to install?
How long does it take?Yes! Always Full is designed for quick, tool-free setup. Just choose your plumbing option - either connect the Bottle Pump to a standard 2–5 gallon water jug or hook up the Wall Unit to an existing water line (fridge, sink, washer, or crawl space). Most people are fully up and running in under 10 minutes with the Bottle Pump, while a wall unit may require a plumber depending on your home’s plumbing access.

3. Do I need plumbing to use it?
Nope! You can use the Bottle Pump with any 2–5 gallon water jug. Want a more permanent setup? Upgrade to the Wall Unit when you're ready.

4. Why does Always Full cost more than a traditional bowl? Is it really worth the investment?
Always Full isn’t just a water bowl - it’s a smart hydration system that automatically refills, self-cleans every hour, and monitors your pet’s water intake. It combines laser sensors, medical-grade filters, stainless-steel components, and app-connected technology, all designed to keep your pet healthier with less effort from you. You’re investing in cleaner water, less manual work, and peace of mind - for years, not months.

1. Where does the water go when it flushes?
The Always Full bowl uses a patent-pending self-flushing system that pushes water and debris through a filter basket inside the bowl - not down a drain. The filtered water stays in the bowl, while debris like hair, food, and dirt gets trapped in a cotton or carbon/cotton filter. So it cleans itself without wasting water or needing a drain hookup.

2. Will it overflow? How does it know when to stop filling?
It uses laser technology to maintain water within 1mm accuracy and has 5 layers of overfill protection. Overflowing is virtually impossible.

3. Do I need to use the app?
The app is totally optional. But if you do use it, you’ll unlock bonus features like hydration tracking, remote alerts, flush customization, and extended warranty with the optional $20/yr subscription.

4. How do I know it’s actually working?
The built-in LED lights show real-time system status (green = good, red = error). Plus, with the app, you get notifications for water level, flush cycles, filter changes, and more.

5. Don’t I still need to clean it?
Not like you used to! Always Full automatically flushes itself every hour and uses triple filtration to keep water clean and debris-free - so you don’t have to worry about buildup or slimy surprises. If you ever want to do a deep clean, just pop out the bowl insert, use the included pry tool, rinse the filters - no extra tools, no dishwasher, and it takes under 5 minutes.

6. How often do I need to replace filters? Are filters expensive?
Cotton or carbon filters last about a month and are affordable. The wall unit’s carbon block filter lasts up to four months. Filter packs are available on our site or select retailers.

7. Is the bowl made of plastic? Is it safe?
Yes, Always Full is made with food-safe, BPA-, PVC-, and phthalate-free plastic, plus a stainless-steel debris filter basket that boosts hygiene and keeps water clean. The materials are chew-resistant, durable, and easy to clean, making it completely safe for pets of all sizes and built to last through everyday use.